Since 2011, RCI Banque Ireland provides a full range of financial offers & services on the Irish market for Renault, Dacia customers on both new and used vehicles. Unfortunately, we do not offer payment holidays, however, depending on personal circumstances there may be alternative arrangements available. Please refer to the BVRLA guidelines for further information. They will check the battery capacity and look for faults. You could check with the new owner that all relevant documents have been returned, alternatively please contact the Electric Vehicle team. Settlement figures can, however, be subject to an early repayment fee of a month or two’s payments, and can also incur an admin fee. Then your car needs valuing which is super simple with our Sell Your Car tool. If paying by Debit or Credit Card there is a, Renault Finance would prefer to receive the payment. If there is any sensative or … Once we have received your documentation, we will update your name and send confirmation to you within 5 working days. If you haven’t yet activated your account, don’t worry, you can find out how to here. Visit W R Davies Renault in Llandudno Junction, established dealership and servicing specialist. If you have a Battery Agreement in place you will have a lifetime warranty on the battery for faults and capacity issues only. Please be aware, as per Financial Conduct Authority guidelines, we have up to 8 weeks from receiving a complaint to provide our final response. Renault Finance is a trading name for RCI Financial Services Limited, so the app and portal you are about to login to are wearing RCI Financial Services colours, but you will find all your Renault Finance … Please refer to the BVRLA guidelines for further information. We understand that there may be times when unforeseen events could impact how you are able to manage your Finance Agreement - we are here to support you through these difficult times. *Calls to these numbers are charged at local rate from BT landlines plus your phone company's access charge. This can be downloaded here. If you’re a Contract Hire customer, please refer to the Contract Hire section. You will need to complete option B and section 1 with the registration number and section 4 with your name and address. Please sign the forms and send them back by post or email to refinance@rcibanque.com. The portal has been designed to help you easily manage your finance account. The next of Kin has a few options available to consider: Please note: The original or certified copy of the death certificate must be sent by post to Renault Finance, Customer Care Team, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Last year's study found that 59 percent of U.S. consumers surveyed wanted gasoline or diesel vehicles. Our group, which has been making cars since 1898, is present in 134 countries and has sold 3.8 million vehicles in 2019. Alternatively, you can contact our Customer Service team. Please contact the manufacturer for more information on this. The vehicle will be inspected in line with The British Vehicle Rental and Leasing Association (BVRLA) guidelines on fair wear and tear and we will check that you have not exceeded the pro-rata mileage. Cheque: It can take up to 3 working days from the date we received it to show on your Finance Agreement. At Renault Finance, our aim is to offer flexible finance solutions that can be tailored to suit your individual requirements. Additionally, you may wish to contact an independent support organisation. Your settlement figure and date are calculated in line with the Consumer Credit Act. Yes, all batteries need to be insured for the value on your contract. Please ask your Official Receiver to contact Renault Finance to confirm your Bankruptcy. When you choose to sell the vehicle please ensure the new owner has completed the Battery Transfer Form and it has been signed by both parties. If you would prefer to post the documents, to ensure its safe delivery, it is recommended to send this by recorded delivery if you can to, Renault Finance, End of Agreement, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Before applying for a car loan with Renault Finance, it will be a good idea to calculate the amount of money that you need to pay as monthly instalment for the loan. Nissan Finance is a trading name for RCI Financial Services Limited, so the app and portal you are about to login to are wearing RCI Financial Services colours, but you will find all your Nissan Finance … If your vehicle is written off our GAP will pay the amount by which the balance on your outstanding finance exceeds the insurance settlement figure offered by your insurance company on your … Should you exercise your right to withdraw from the Agreement we will require full settlement … Please contact our Contract Hire team who will be happy to assist you further. You can log into your Online Portal to check when your payments have been received. If you have sent us your original documents, we will return these to you, by recorded delivery. This figure implies a 48% upside … To discuss a payment arrangement further please contact our Financial Solutions team, additionally, you may wish to contact an independent support organisation. Please contact our Customer Care team on 0333 2000 002, by email solutions@rcibanque.com or by post to Renault Finance Customer Care team, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Simply write to Shawbrook and they will calculate and send you, your settlement figure. We strongly advise you retain possession of the vehicle until the transfer of the lease has been completed. Jaguar Finance Settlement Figure … You can pay your early settlement figure to Renault Finance either by bank transfer or cheque. When you have decided on your preferred option (see below) you can visit our Online Portal to select your option or alternatively email our End of Agreement team with your Agreement number to update them with your preferences. Once you have the settlement figure from your lender, simply pay that amount. The British Vehicle Rental and Leasing Association is also known as the BVRLA. Build your RenaultConfigure a vehicle today, Find your vehicleLocate your nearest dealer. Once we have received the transfer form, we will send the new owner their Finance Agreement documents to sign and return. We pride ourselves on providing nothing less than excellent service to our customers. You cannot simply multiply your monthly payment by the number … You have several options available to you when your PCP Finance Agreement comes to an end. Please refer to section 9 of your Finance Agreement document for further details. Phone: You can contact us to make a payment with a Debit or Credit Card over the phone however, there is a £2,000 transaction limit when making payments over the phone and must come from the Agreement holder’s bank account. We are sorry to hear this. For details on this please email novationsenquiries@rcibanque.com. Please refer to the BVRLA guidelines for further information. If you have a Personal Contract Purchase (PCP) Agreement, your Optional Final Payment due will be reduced once all the capital has been repaid. Available to retail customers only and excludes any other offers. Your lender will advise you on what happens after you pay the settlement figure, though it will usually end up with you becoming the legal owner of the car. Please note, we are unable to discuss damage charges until we have received and reviewed the report, please allow us 14 days. Finance Cancellations. Unfortunately, you will not be able to purchase the battery as it is owned by Renault Finance and available for Leasing only. If you do find yourself in the unfortunate event of an accident, please contact our Contract Hire team who will be able to assist you. If you remain dissatisfied with the way your complaint has been handled, or we have not provided you with our final response within eight weeks of receipt of your complaint, you may refer the matter to the Financial Ombudsman Service for review. Renault Finance is a trading name of RCI Financial Services Limited. This will need to be repaid within 30 calendar days from the day after you give your notice to withdraw. for further information. At the end of your Finance Agreement, you must either return the vehicle to Renault Finance, or you can sell it on our behalf to an unrelated Third-Party. We will review your vehicle inspection report once your vehicle has been collected. To ensure its safe delivery, it is recommended to send this by recorded delivery if you can. You will then need to send a scanned copy of your V5 logbook to customerservices@rcibanque.com. If you would prefer to post your documents, we would require the original and recommend you send this to us by recorded delivery to Renault Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Please see below, details of some independent organisations that can provide free, impartial help and advice. To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault Samsung Motors, Alpine and LADA. Exclusions. To see what is new, visit Renault or you can find your local dealership here. How to obtain a settlement figure: You can obtain an early settlement quote from Volkswagen Finance instantly by logging into your online account here. Alternatively, please contact our Contract Hire team who will be happy to assist you further. Simply log in to your Online Portal to see full details. When will my payments show on my Finance Agreement? Keep the vehicle and settle the Finance: If you would like to keep the vehicle, you can simply pay your Optional Final Payment by Cheque or Bank Transfer, you can choose your preferred selection through our Online Portal or by contacting our End of Agreement team. Personal Contract Plan (PCP) is an easy way to get into driving a brand new car, by paying a … To find out more information on how you can finance your new car, take a look at Finance Explained. Renault Finance Settlement Figure Tel 0871 987 0091. If you would like to send a cheque, please make it payable to Renault Finance and send it to the following address with your Agreement number or vehicle registration on the back of the cheque: Hand the vehicle back to Renault Finance: You also have the option to hand the vehicle back to Renault Finance once your Finance Agreement has finished. Subaru Finance Settlement Figure Tel 0121 747 4000. Please note, if you would rather a Third-Party to discuss your finances, we will need authorisation. If your Finance Agreement was subject to a deposit contribution you may need to repay this. I’m not getting the expected range on the vehicle, what do I do? You will then need to post this along with a cheque for £80 made payable to DVLA Swansea and post to the DVLA. If you are considering terminating your Finance Agreement early, please contact our Contract Hire team. You can settle your loan agreement at any time. Alternatively, you can contact our Customer Service team who will be able to assist you further. Once you have completed the Right of Withdrawal, you will no longer be covered by the Consumer Credit Act 1974. How can I find this out? Discover our ON’AIR magazine covering the latest news in evolving mobility and all our blogposts. Online: Monthly payments can be made on our Online Portal however, there is a £2,000 transaction limit. Find a car. The FCA Register can be accessed at www.fca.org.uk/register. If you do exceed your mileage allowance, rest assured, you will only be charged per mile if you decide to return the vehicle to Renault Finance. Instead, our calculator will give you an early settlement figure, which is the amount you will need to pay to reach the 50% mark. The first thing you will need to get is a precise settlement figure from Vauxhall finance. RENAULT FINANCE RETURN TO INVOICE GAP INSURANCE Your Information 2012 Edition • It is a condition of the policy that your vehicle is serviced in ... to offer a settlement figure for a total … This will be returned to you by recorded delivery. They will be happy to arrange a test drive and give you all the information you need. You can choose your preferred selection through our Online Portal or by contacting our End of Agreement team, you will then receive your Refinance documents. 0% Finance … Want to join Groupe Renault? 0% Finance is currently not available for engines, gearboxes and any item that requires a deposit. Just as our vehicles break with convention to create something truly distinctive and individual, our goal is to excel in every area of customer care and additional services, such as finance, exceeding your expectations of what a car company can deliver - it's another aspect of what we call the Renault … Option 2: Sell your car to settle the outstanding finance Transfers between two Limited companies, may be considered. Renault Finance is here to help you manage your Finance Agreement however we can. We are sincerely sorry to hear a relative/friend has recently passed away. Isuzu Finance Settlement Figure Tel 0121 747 4000. Yes, firstly you will need to complete a V317 form. It applies to a vehicle bought with cash or on finance … We are authorised and regulated by the Financial Conduct Authority (FCA). The calculation of the settlement figure … Firstly you'll need to get a finance settlement figure from your lender and ensure the V5 certificate is in your name. You can find your local dealership here. insurance policy and the price paid for your vehicle, or if your vehicle was purchased on finance, the finance settlement amount if this is higher. If you haven’t yet activated your account, don’t worry, you can find out how to here. If you have sent us your original documents, we will return these to you, by recorded delivery. You will then need to post this along with a cheque for £80 made payable to DVLA Swansea to the DVLA Personalised Registrations, Swansea, SA99 1DS. If the vehicle is returned to Dacia Finance at the end of the agreement, it should be in good condition. Please note there will be a £25 admin charge payable to process the paperwork. Only our Agreement holder can exercise the Right of Withdrawal. The Financial Ombudsman is a free, independent service for resolving disputes between consumers and a business that provides financial services. Please note: If you also have the vehicle on Finance with us, you will not be able to amend the mileage on that Agreement. This will be taken via your usual payment method, once our administration team has received the form and payment. This site uses cookies. These vehicle return standards also apply to vehicles that are subject to Voluntary Termination. We’re sorry to hear you’re experiencing issues with your battery capacity. Renault Finance is a fast, cost effective, means to source a great car that suits your lifestyle. Yes, however, this is only possible on the Battery Agreement, if you would like to do this please contact the Electric Vehicle team. Bank Transfer: This will show on your Finance Agreement within 3 working days. Hi Debbie and thanks for your email. Our Renault finance schemes include Hire Purchase, Personal Contract Plans, Leasing and Contract Hire. You will need to contact them within 6 months of receiving our final response letter. You will be assigned a case handler within 5 days, following which a full investigation will be conducted. Welcome to the Renault Financial Services Customer Portal . Explore our website to browse through our stock and discover our full range of offers. Calls from mobiles and outside the UK may be higher. Card Payment: This can take up to 2 working days to show on your Finance Agreement. … To check if your vehicle has a Battery Lease, please contact our Electric Vehicle team for further information. Based in Dublin, the RCI Banque Ireland team consists of 30 financial specialists who provide both a retail and wholesale solution for the Renault … Discover our actions to reduce our impact on environment and to build a more inclusive society. We are here to help, and if you have any further questions, please call our Customer Care team on 0333 2000 002. If you have sold the vehicle, please contact the Electric Vehicle team to request a transfer form. Please contact the Electric Vehicle team and let us know. You will then need to contact the nearest Renault Electric Vehicle specialist dealer, who will then assess the battery to determine whether it’s written off or repairable. With a Contract Hire Finance Agreement, you can never own the vehicle. If you would prefer to post the documents, to ensure its safe delivery, it is recommended to send this by recorded delivery, if you can to, Renault Finance, Refinance Team, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. All you need to do is enter your registration number and a few extra details to receive a valuation … You can update your personal details in just a few quick steps. This can be downloaded here. This figure is the total amount you will need to pay your lender to terminate your contract to end the finance agreement and will include any fees. We will do our best to ensure this difficult period is as easy as possible for you. You can update your bank details in just a few quick steps. However, we understand that some complaints may not be resolved to our customer’s satisfaction. Buy a Service Plan or Extended Warranty pack, You can only exercise your Right to Withdraw if you have either a. The settlement is the latest fallout from the November arrest of Mr. Ghosn, who was the architect of the alliance of Nissan, Mitsubishi and Renault, on suspicion of trying to … You can return all the items ordered on finance … Discover automotive industry jobs and explore all career opportunities. We understand that there may be times when unforeseen events could impact how you are able to manage your Finance Agreement - we are here to support you as best we can through these difficult times. From the portal you will be able to see your recent account history, update your details, schedule one-time payments and obtain a payout figure … By continuing to browse this site, you agree to allow Renault S.A.S and its partners to use cookies to analyse the site's operation and effectiveness and to display ads tailored to your interests and interactions via social networks. If we find you have exceeded your pro-rata mileage, as stated in your Finance Agreement or there is damage outside of fair wear and tear you will be charged accordingly. We appreciate that your mileage circumstances may change during the lifespan of your Finance Agreement. Cheque: This can take up to 3 working days from the date we received it to show on your Finance Agreement. Protecting our customer’s data, in line with the Data Protection Act 2018 is a top priority at Renault Finance. I have a service level complaint – what do I need to do? No, the Battery Agreement has been extended on the same terms as your original Battery Agreement, should you wish to change your tariff please contact the Electric Vehicle team. We will arrange with you a convenient time to collect the vehicle. Please note, we’re unable to discuss damage charges until we have received and reviewed the report, please allow us 14 days. Abarth Finance Settlement Figure Tel 0844 561 4738. To ensure its safe delivery, it is recommended to send this by recorded delivery, if you can to, Renault Finance, Customer Services, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Please refer to our ‘Managing your Finance Agreement - Can I talk to you about someone else’s Finance Agreement?' You may delete and block all cookies from this site, but parts of the … Right of Withdrawal from the Finance Agreement will not entitle you to withdraw from the purchase of the vehicle. Diagnosis costs may occur. If you haven’t yet activated your account, don’t worry, you can find out how to here. Money Advice Service www.moneyadviceservice.org.uk Tel: 0800 138 7777, Citizens Advice www.citizensadvice.org.uk, StepChange Debt Charity www.stepchange.org Tel: 0800 138 1111, National Debtline www.nationaldebtline.org Tel: 0808 808 4000, AdviceUK www.adviceuk.org.uk Tel: 0300 777 0107, Christians Against Poverty (CAP) www.capuk.org Tel: 0800 328 0006. If you want to remove your personalised number plate from your vehicle, you will need to complete a V317 form to retain the personalised registration number. Keep the vehicle and Refinance the Optional Final Payment: You may choose to keep your vehicle and Refinance the Optional Final Payment over, either a 24-month or 36-month period (subject to status and your Finance Agreement being up to date at the time the final payment falls due). If you do wish to go ahead and make a lump-sum payment, please contact our Customer Service team who will be happy to help you further. The vehicle is supplied with the standard warranty provided by the manufacturer. Bank Transfer: This can take up to 3 working days to show on your Finance Agreement. Please be aware that some arrangements may be subject to you providing confirmation of your income and expenditure to enable the assessment and are not always guaranteed. If you’re planning on travelling abroad, you will need to contact our administration team on 01452 881 037 to request a Travel Abroad Certificate. If you don’t have this then please contact the Electric Vehicle team. How do I remove my personalised number plate? Please contact your local Renault Electric Vehicle specialist dealer. Calls from other networks may vary. Details on travelling abroad can be found in Section 7.8 of your Terms and Conditions. There are tools called EMI calculators that can be used to calculate … You can request an early settlement quote through the Online Portal, in the ‘Manage my Agreement’ section. I would like to update my personal details. Annual General Meeting of Shareholders to take place on June 19, 2020; Cancellation of the dividend for the 2019 financial year; 25% reduction in compensation for the Chairman and interim CEO; 25% reduction in Directors' 2020 attendance fees. We would require the IVA company to send us a copy of the proposal including an income and expenditure report (the vehicle must be included in the report as an expenditure). I would like an early settlement quote for my Finance Agreement. Please be aware this can take up to 3 weeks. The vehicle will be inspected in line with The British Vehicle Rental and Leasing Association (BVRLA) guidelines on fair wear and tear and we will check whether you have exceeded the Annual Mileage Allowance as stated in your Finance Agreement. Unfortunately, you are not able to amend your mileage allowance. Renault Finance is a trading name for RCI Financial Services Limited, so the app and portal you are about to login to are wearing RCI Financial Services colours, but you will find all your Renault Finance … If you have a maintenance and insurance package, details of this can be found in your Finance Agreement documents. Our FCA registration number is RFN312330. If you have any questions concerning your vehicle inspection report, please contact our End of Agreement team. To discuss your payment arrangements further please contact our Financial Solutions team, additionally, you may wish to contact an independent support organisation. Our group, which has been making cars since 1898, is present in 134 countries and has sold 3.8 million vehicles in 2019. Yes, our customers can make lump-sum payments to reduce the outstanding finance amount. It is not possible to transfer an Agreement between private individuals. Simply log in to your Online Portal. If you choose to sell the vehicle to an unrelated Third-Party, you will need to contact our Contract Hire team who will be able to assist and provide you with the Third-Party Purchase Price that we will require payment of. In some cases the figure offered may not even be sufficient to pay off the finance settlement figure… Our customers are at the heart of all our decisions, we aim to always provide the best level of service to all our customers, however, we’re aware that sometimes we fall short of this expectation. Renault Finance must be listed as a secured lender. You can choose your preferred selection through our Online Portal or by contacting our End of Agreement team, please sign the forms and send them back by post or email to vtteam@rcibanque.com. Get in … Alternatively, you can call the 24hr … You will then need to send a scanned copy of your V5 logbook to customerservices@rcibanque.com. Online Portal – Simply log in to your Online Portal and click on the contact us section, which can be found by clicking on the question mark icon. Once we have received the documentation and payment the Finance Agreement will be terminated, and we will arrange the collection of the vehicle. Find quality used cars from trusted dealers near you, with finance to fit your budget. Bank Transfer: Please email customerservices@rcibanque.com and we will provide you with our bank details. Remember, the car finance company legally owns your car until the full loan has been repaid. As Motor Finance specialists, Kia Finance can provide you with all the information you need to help make that decision easier. View all our FAQs. A breakdown of your final liability will be posted within 14 days. Yes, you will need to contact our Contract Hire team to request a purchase price to sell the vehicle on our behalf to an unrelated Third-Party. They will require details of your insurance policy and claim when you contact them. You can download your invoices through your Online Portal, in manage my Agreement, invoice section. Please refer to our ‘I am going through difficult times – what should I do?’ section on how we are here to help you through difficult times. Lenders are required, by law, to provide the settlement figure within 12 days of the request and you should request this figure … Email – You can contact any of the departments below via email, Customer Services –  Monday – Friday 8:30am – 5:30pm, Saturday 9am – 5pm, End of Agreement - Monday – Friday 9am – 5:30pm, Contract Hire - Monday – Friday 8:30am – 5:30pm, Saturday 9am – 5pm, Electric Vehicle - Monday – Friday 8:30am – 5:30pm, Saturday 9am – 5pm, Financial Solutions - Monday – Friday 9am – 5:30pm, Customer Care – Monday – Friday 9am – 5:30pm, Phone Number: You can contact any of the departments below via telephone. We will then liaise with them to determine the next course of action. You will receive your retention documents once the above is complete. Medical documentation may be required in order to assist. Exclusions. If you have a complaint about your vehicle, please email or contact our Customer Services team, who will ask you for some details around the issue you are experiencing. If you would like to discuss our service, please email or contact the relevant department and a manager will call you back within 3 days (please see the above dropdown for contact information). Our bank details out how to here working days simply pay that.... … Hi Debbie and thanks for your email policy and claim when you contact them within 6 months of our. Countries and has sold 3.8 million vehicles in 2019 name and need to contact.... Team to request a transfer form, we will return these to you report please! Agreement comes to an early settlement figure and date are calculated in line with DVLA. 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